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Government Healthcare Helpline

Fans in Qatar can call 16000 for information about accessing medical care at any of the country’s private or public hospitals, medical centers, clinics, and pharmacies.

The helpline staff can assist with how to access healthcare facilities, medical support available in the fan zones, COVID-19 information and queries about Ehteraz.

The helpline is staffed by operators speaking both English and Arabic and operated 24/7
The helpline can be accessed by people outside of Qatar by calling +974 4406 9963 or by email 16000@contactcenter.gov.qa




National Mental Health Helpline​​

The National Mental Health Helpline provides support for people experiencing stress, anxiety and other emotional distress. 

The confidential helpline is staffed by a team of mental health professionals who can provide assessment and support to callers. 

The helpline is available 24 hour, 7 days a week​.  Call 16000, select Arabic or English language, then select 4 for the mental health helpline.


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